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Wallet maker Secrid reveals lessons learned from move to cloud-based ERP

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Wallet maker Secrid hasn’t had the easiest journey to the cloud. Back in 2013, the firm realised that it needed more visibility over its stock and a more automated way of managing its data and supply chain, and began looking for a suitable ERP provider to tie together its fragmented systems.

At the time, the Dutch firm was relying on its point of sale system for stock management and some reporting, while the supply chain was run out of Excel, and its warehouse via dedicated on-premise applications.

First stop as a potential ERP supplier was open-source company Odoo. But Secrid realised early on that this system didn’t offer the upgrade capabilities it was after. It then turned to Infor LN, and carried out a six-month implementation.

However, after five months the project manager responsible for the rollout at Secrid left the business, and their replacement was unimpressed by what he saw: trying to install a network printer took three days, and then there was an €8,000 charge for a bundle allowing PDF document support.

Secrid decided to scrap the project, cut its losses, and invited in a whole raft of new potential suppliers to discuss a different ERP platform more suited to its needs. After meeting Exact, Sage, Odoo –for a second time, in the hope it might have made upgrades more flexible – Unit4 and Microsoft Dynamics, the firm decided on NetSuite.

Thomas Boogert, who is now ERP & ICT manager at Secrid but was studying for a business admin degree when he first got involved with the project, explained that NetSuite offered the flexibility, customisability and upgradability the firm was after, along with a clean workable UI and cloud platform.

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