Sat. Jan 16th, 2021

One of the most challenging aspects of selecting and implementing a new ERP system is determining and dealing with the so-called functional fit of the system — how well the system functionality addresses and supports the company’s current processes and procedures.

It is a given that no packaged system will exactly match every procedure that a company is using at the time the system is selected. An old rule of thumb specified that a company should expect an 80% fit (a meaningless measurement, and an arbitrary target), use the system’s flexibility and adaptability to improve the fit as much as possible, and change processes to fit the system’s functionality for the rest.

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