The enterprise resource planning market, though a long-established convention within IT, is evolving in its own way during this period of overall digital transformation. Here are 10 top vendors competing in the space.
ERP Software Providers-The complexities of running a business with enterprise resource planning software aren’t lost on today’s executives. But ERP is at the center of everything a company does. It tackles the core tasks of managing and integrating core business processes in real-time. The enterprise software typically addresses project management, scheduling, procurement, production, sales, order management, distribution, billing, shipping, logistics, and supply chain management.
An ERP system might also address numerous other tasks, including data management, governance, human resources/human capital management, customer relationship management (CRM) and accounting. By managing and coordinating data and workflows between and among these various components, it’s possible for an organization to improve processes, trim costs and achieve a more streamlined and effective business framework. Increasingly, ERP systems interact with other enterprise software on premises and in the cloud.
In addition, these systems increasingly deliver data to a growing array of machines connected through the Internet of Things (IoT) as well as mobile devices, including smartphones and tablets. This has disrupted and transformed the ERP landscape—and led to a shift in competitive positioning.
Here’s a look at the some of the top ERP vendors. eWEEK has tapped a number of sources to assemble this vendor list. These sources include: G2 Crowd, Gartner Magic Quadrant for Cloud Core Financial Management Suites, Business-Software.com’s 2019 Top 20 Enterprise Resource Planning Software Report, Gartner Peer Insights, IT Central Station and others.
Value Proposition for Buyers: Epicor focuses heavily on enterprise business processes, including manufacturing, supply chain, distribution, sales and service. It offers a number of solutions that fall into the general ERP category, though its flagship product is Epicor ERP. The platform was first released in 2008 (though the company’s roots date to 1984) and the company has established itself as a major player in the enterprise resource planning space. It has a presence in more than 150 countries.
- Epicor ERP appeals to businesses across a wide range of industries. These include: manufacturing, retail and hospitality. Key features include: human capital management (HCM) tools, sophisticated MRP functionality, and powerful financial tools. These include: multicompany accounting, consolidation and allocation, along with strong OLAP and reporting features.
- The platform, which can be deployed on-premises or in the cloud, is known for its flexibility and ease of use. Businesses that have adopted Epicor ERP are able to adapt it to their workflows and business processes with minimal difficulty.
- The reporting tools are highly customizable, but some users complain about missing features and capabilities. There are also some complaints about service and support.
eWEEK Score: 4.2/5.0
See user reviews of Epicor.
Value Proposition for Buyers: The vendor bills itself as a provider of a “different kind” of enterprise resource planning software. IFS, using a service-oriented architecture (SOA), delivers a highly configurable, flexible and agile approach with an emphasis on ease of use. This makes the ERP platform useful for a wide range of industries and applications, including construction and engineering, aerospace and multi-mode manufacturing.
- The ERP platform, designed for medium and large enterprises, places a heavy focus on engineer-to-order processes. It includes robust asset management features along with human resources, project management and multi-site planning.
- The company boasts a user base that extends to 50 countries and more than 2,000 installations. IFS is particularly attractive to vertical industries.
- The platform offers an appealing user interface, easy navigation and overall simplicity—while offering powerful capabilities (along with some quirks). IFS also includes dashboards that allow users to drill down into information, including orders, invoices, and contact information.
- Finally, IFS is a less expensive solution than many other ERP vendors.
eWEEK Score: 4.1/5.0
See user reviews of IFS.
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Value Proposition for Buyers: Infor offers a highly scalable cloud-based platform that focuses on specific industry segments and verticals. This makes the platform suitable for a wide range of industries that span manufacturing, consumer goods, services, public sector, and energy. The application incorporates artificial intelligence functions and powerful analytics and reporting functions.
- Infor delivers a “two-tier” ERP approach that focuses both on the front-office business needs of an enterprise and the back-end operational requirements of manufacturing. The approach, which aims to bridge gaps between business users and operations creates a shared-services model for a wide range of tasks, including accounts payable, accounts receivable, human capital management, supply chain management and customer management.
- Flexibility, scalability and agility are at the center of Infor’s approach. The two-tier approach, designed primarily for medium and large companies, makes it easier to integrate applications and services, including legacy systems. However, some users say that the application is complex and difficult to use.
- A major selling point for Infor is strong analytics functionality. The vendor’s Birst Smart Analytics software uses AI and machine learning to power reports and dashboards to provide deeper and broader insights into events and activities.
eWEEK Score: 4.3/5.0
See user reviews of Infor.
Value Proposition for Buyers: Microsoft offers a number of ERP solutions. The vendor’s core ERP product is Microsoft Dynamics 365 for Finance and Operations. The SaaS solution incorporates CRM and field-based operations. It can be deployed as a SaaS solution or on-premises, and it can be used with core functionality or as a suite. The platform is valuable for companies operating globally. It supports 118 countries along with 24 languages.