NEW YORK and MUMBAI, India, June 15, 2017 /PRNewswire/ — Tata Consultancy Services (TCS), (BSE: 532540, NSE: TCS), a leading IT services, consulting and business solutions firm, today announced that it has launched ignio for SAP ERP to help customers run their operations in SAP more efficiently and effectively. ignio has also achieved certified integration with SAP ERP.
ignio reduces knowledge gaps across operational teams and technologies, resolves common errors affecting critical business processes, and removes the complexity associated with SAP Basis Management. As such, ignio becomes an “intelligent virtual expert,” in understanding how customers use SAP ERP for business operations and significantly enhancing the value of customers’ investments in the SAP platform.
According to Dave Schubmehl, Research Director for Cognitive/AI Systems at IDC, “We’re seeing artificial intelligence manifest itself in new and interesting areas such as IT operations augmentation and optimization. In particular, the continuous focus that ignio demonstrates to tackle IT challenges, such as support for SAP, will help to further advance the field of artificial intelligence in businesses.”
“ignio is built to learn, resolve and protect a company’s enterprise IT infrastructure,” said Akhilesh Tripathi, Head of Global Sales for Software Products at Tata Consultancy Services. “Many of our customers currently operate in an SAP environment. ignio for SAP will be able to leverage the business potential of assets provided by SAP solutions to improve the IT and business operations of current and future customer engagements.”
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