Transform CRM simply
In a modern digital economy, it’s not enough to run a business that puts customers at the center. Enterprises have…
Do you need a CRM system?
Eighteen months ago, Chris Wigglesworth installed a CRM (customer relationship management) system at his company, Coursecheck. The catalyst, he says, was…
SAP expands in China with CRM and cloud
SAP can better support “intelligent enterprises” in China with a strategy to update CRM (customer relationship management) and cloud services,…
Want Awesome CRM? Downsize It!
As professionals who specialize in sales management training, we hear constant complaints from salespeople and their leaders that they are…
CRM Adoption Got You Down? Here’s Some Expert Tips to Help
Buying a CRM is one thing. Getting your staff to use it is another. We talked with some experts on…
On CRM: We’re Pretty Bad At CRM But There’s Hope, According To A Miller Heiman Study
Are you looking to invest in a new CRM system and you’re concerned about whether or not it’s worth it?…
How to Find the CRM Solution that’s Right for Your Business
According to Gartner, Customer Relationship Management (CRM) became the largest software market in 2017. This large and growing market has lured…
CRM Tech Takeaways from Google Next 2018
Morgan Norman, CMO at Copper, writes about the key takeaways from Google NEXT 2018 for CRM Tech Google Next is always…
5 Things To Look For In Your First CRM
With so many choices out there, it can be challenging to find the right software. Visit Fast Forward, Intel’s new…
Do you need a CRM system?
How investing in a customer relationship management system can help a small business improve its efficiency. Eighteen months ago, Chris…
3 reasons CRM financial analysis always fails
A smart person once said, ‘As long as you’re asking the wrong questions, it doesn’t matter what answers you come…
Changing Dynamics of Customer Relationship Management (CRM)
Starting from the black and white era, when the digital marketplace was unimaginable, the relationship that businesses shared with their…
Copper’s Winning 60% Against Salesforce In $52B CRM Market
Salesforce did something very impressive in getting companies to sign up for software as a service instead of licensing software.…
How Will SAP’s Expansion In The CRM Space Impact Its Value In The Near Term?
SAP SE (NYSE:SAP), the Germany-based software giant, has been performing well over the last couple of years, with its stock gaining…
What Are The Key Features Do Today’s Social CRM Software Market Offers?
Customer Relationship Management (CRM) software is an evolution of CRM software that manages organizational interaction with existing and potential customers.…
The evolution of the CRM market and why Salesforce heads it
It’s taken more than 30 years for customer relationship management (CRM) systems to go from Rolodexes to artificial intelligence. The…