Virtually every company has at least some segment of their staff working outside of the office, from an insurance company to an auto parts manufacturer. That’s where the requirement for mobility comes in. But what are the key mobile areas for companies actively using Microsoft Dynamics 365/CRM? If your organization is planning for ways to take the next step toward digital transformation, then consider the broad range of today’s mobile tools and technologies that stand at the ready to move your business forward.
Just like hardware has come a long way since the early days of the first smartphones and tablets, employee and customer expectations of access to CRM data on the go have also grown rapidly. Let’s look at typical mobile application areas where we see Dynamics 365/CRM organizations realizing value today.