SAP ERP Software-SAP ERP software S/4HANA, an intelligent, integrated ERP system, was reported being utilized by an increasing number of large enterprises globally. Specifically, according to a new report published this week by Information Services Group (ISG), of the package, the on-premises installation gained more users over cloud hosting. ISG is a leading global technology research and advisory firm.
In the 2019 global report “ISG Provider Lens™ SAP HANA and Leonardo Ecosystem Partners”, though large enterprises are installing or updating their ERP software to S/4HANA on-premises due to complexities related to geographic scale and application customization, smaller enterprises that have limited scale are the ones leveraging Cloud hosting. Now, businesses of any size in the manufacturing, consumer packaged goods, retail, energy, automotive, and utilities industries are utilizing SAP’s S/4HANA package.
Esteban Herrera, partner and global leader of ISG Research, said:
“S/4HANA forms the core of SAP’s Intelligent Enterprise vision, and the company is looking for the software to strike a chord with enterprise customers looking for efficiencies by automating their business processes and reducing complexity in their ERP landscape.”
Here are some of the key highlights of the latest ISG report on SAP S/4HANA and Leonardo:
- To address customers’ technical issues, SAP-focused service provider utilizes proprietary frameworks with standardized templates and methods.
- SAP S/4HANA ERP software is encouraging providers to build industry-specific solutions and accelerators for S/4HANA and SAP Leonardo for the specific industries mentioned to help its customers become intelligent enterprises and achieve faster time-to-market.
- Software bots are now being utilized by SAP service providers to respond to basic activities like logging a ticket and reducing time to resolution. Also, bots now aid in reassigning staff to higher value and more complex task.
- Enterprises are slow to adopt the SAP Leonardo software and microservices package despite its capabilities in the Internet of Things, machine learning, blockchain, analytics, and big data.