ERP News

Misco selects NetSuite for future success

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Misco has announced that it has chosen to implement NetSuite OneWorld as its new ERP. This is a major decision by the new management team. It has now replaced the two legacy ERP systems in place as part of the company turnaround. The UK headquartered B2B reseller of IT products and Services changed hands in March following a management buy in backed by Hilco. The new management team is led by Alan Cantwell, CEO and three other ex Selection Services executives.

Paul Baldwin, CIO of Misco commented: “We wanted to replace our legacy systems with a modern cloud-based ERP system in a very short time frame. NetSuite provided a functionally rich platform that can scale with our growth and meet future market dynamics. We expect the automation of business processes through this implementation to create greater efficiencies and improve the customer experience.”

The final shortlist isn’t known. In March Cantwell spoke about looking at Microsoft Dynamics, NetSuite and other possible options.

Data sovereignty important

Misco has operations in UK, Italy, Spain, the Netherlands and Sweden. It also has a shared services centre in Hungary. This deal does not cover its French division. According to the press release NetSuite was chosen for its multi-language and multi-currency capabilities to support its international requirements. NetSuite is hosted in the Netherlands and has a second European data centre in Dublin. This was important to Misco for both its data and that of its customers. Misco sells into government organisations in Europe and one suspects it did not want its data hosted outside the EU.

The project is expected to complete the migration off the legacy solutions by the end of the year. This is an ambitious timeframe. It is helped by the fact that the project is phased although no details of that phasing were given. The company could also take advantage of SuiteSuccess. SuiteSuccess is a transformative customer engagement methodology that aims to deliver benefits faster. Once the migration is complete it will have replaced financials, CRM, supply chain management, inventory management, order management and procurement. It is also looking to deploy the NetSuite ecommerce, marketing and professional services automation (PSA) solutions across its sales and service divisions. Whether this is SRP or OpenAir isn’t known.

Multi national project needs a regional partner

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