Jones Packaging, which specializes in the manufacture of folding cartons and pressure sensitive labels, the supply of packaging components for prescription medication dispensing and the supply of contract packaging services, is a long-term SAP customer. While looking to upgrade hardware for its stable 4.6C system, the company discovered that getting the right equipment to support a 32-bit environment was likely to be difficult. In the alternative, the company considered an SAP upgrade so it could transition to a 64-bit environment where hardware was more readily available. Caught between the devil and the deep blue sea, Rick Jankura, CFO Jones Packaging revisited past conversations with Rimini Street.
We had spoken with Rimini Street from time to time but in light of a possible SAP upgrade, we were not ready to use them as a third party support provider. But when we discussed the need to upgrade, Rimini Street told us that they could guarantee stable 4.6C operations for 15 years at a lower cost. That got my attention.