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Is artificial intelligence shaping the future of ERP software?

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According to Gartner, by 2020, 30 percent of all companies will employ artificial intelligence (AI) to augment at least one of their primary sales processes.

ERP software

ERP software-Undoubtedly, yes! In the foreseeable future, Artificial Intelligence or AI would have a profound impact on almost every piece of software available in the market, including Enterprise Resource Planning (ERP) systems, in some form or fashion. AI in ERP is going to affect the very essence of system-controlled business operations.

While Artificial Intelligence technology is still in relative infancy, the new machine learning is making serious waves in the software market and making inroads into business management applications, endowing them with the power of superior governance structure.

According to Gartner, by 2020, 30 percent of all companies will employ artificial intelligence (AI) to augment at least one of their primary sales processes.

Impact of AI on Industries

AI has the potential to bring change on a wide scale to companies, where the customer and operational data is primary to the business. Naturally, it’s unfair to single out any one industry vertical.

While that being said and every industry has its share in the benefits, the impact of the new technology is most prominent in process-heavy and data-intensive sectors that have the highest dependency on future predictions done on the basis of historic information.

Artificial Intelligence can help the companies organize a large volume of data and turn a limitation into an opportunity. AI has tremendous opportunities to augment human capabilities across industries. The technology is transforming systems through creativity and agility. 

AI in Manufacturing

The manufacturing industry is already using augmented reality and predictive analysis tools. With the introduction of AI and machine learning, these companies can take a leap into a digital future to achieve the most improved process optimization.

AI technology augments manufacturing efficiency to ensure faster production in less time. Right from planned preventative maintenance to every other operation performed in any manufacturing plant, AI would revolutionize them and make them more efficient and less prone to errors. 

AI in Retail

AI would bring change in the way retail businesses functions today. It would enable retailers to use augmented and virtual reality functionalities in advertising. Introduce immersive product catalog visualization to dramatically improve shoppers’ experience with the products even before they buy.

In the near future, chatbots in retail would have improved conversation capabilities. They would be able to capture the emotions and mood of the customers, the basis of which provide emotional responses. In short, AI would empower you to offer immaculately personalized responses to your customers’queries and significantly improve customer loyalty.

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Article Credit: DQ

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