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IFS reinforces Field Service Management with IoT

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IFS has announced the latest release of its Field Service Management solution. This release delivers an enhanced integration with IFS IoT Business Connector to future proof its ERP solution.

The future of field service management is IoT

The number of connected devices is growing. In February 2017 Gartner stated that by the end of 2017 the number of connected devices will be 20 million. Statista believes that the number will be higher at around 50 million. Irrespective of final figure, field service management will change substantially as manufactured goods gain embedded sensors such as jet engines, medical equipment and 3D printed parts.

Sensors are also increasing in sophistication and are transmitting increasing amounts of data. They are being adopted by more and more industry verticals from city transport systems, to smart buildings in smart cities to white goods.

To support this growth IFS has invested heavily in developing its field service management solution. It now has embedded integration with the IFS IoT Business connector. This module provides an end to end reference architecture consisting of three core components:

  1. IFS IoT Discovery Manager integrates with the Microsoft Azure IoT Suite to enable connections to IoT Suite components.
  2. IoT Gateway allows the secure bidirectional communication between either cloud based or on-premises IFS products and the IoT devices.
  3. IFS IoT Controller then helps companies to determine the actions that need taking following the analysis of the IoT data.

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