While 77 per cent of enterprises have at least one application or a portion of their computing infrastructure in the cloud, only one-third of these companies have achieved their expected cloud outcomes. This gap between adoption and satisfaction points to many coming unstuck in the implementation stage.
While businesses are getting increasingly faster at adopting new technology, many struggle to understand and fail to adequately plan for the barriers they may face along the journey. Any change involving processes, people, and their relationship with technology is bound to be anything but straightforward, and the move to cloud is no different.
So, where should businesses start when it comes to managing this gap and ultimately realizing the promise of cloud services?
1. Align all stakeholders from the outset
The complexity of business and organizational change is one of the major barriers to cloud success – 55 per cent of Accenture’s respondents identified this as a reason they haven’t achieved expected cloud outcomes. A study commissioned by Rackspace reflected this finding, with one-third of respondents saying a lack of alignment between business and technology impacted their migration process.
For cloud migrations to be successful, it is imperative that businesses devote attention to managing the gap between expectations and reality from the outset. This means starting with an accurate perspective on their mindset, maturity, and capability. Senior business and IT teams also need to work together from the get-go to deliver successful migration programs, focusing on strong communication and identification of the right resources and skills across the business, together with rigorous planning, building, and testing.
2. Manage security and compliance risk
Rackspace’s research found that security and privacy compliance were organizations’ top concerns regarding their cloud infrastructure (76 per cent and 51 per cent of respondents). Losing operational control of data creates vulnerability to external security and privacy threats, while GDPR and other data management regulations have established greater penalties for the theft, misuse, and abuse of customer data.
Businesses can balance the migration to a cloud infrastructure with ensuring assets are secure by proactively understanding the ever-evolving threat landscape, developing a dedicated cloud security strategy from the outset, and engaging partners to help implement or strengthen network security. Beyond threat protection, they also need to implement swift breach detection and remediation to minimize the time cybercriminals can spend in the environment and the damage they can do.
3. Close the skills gap
Nearly half of organizations (47 per cent) surveyed by Rackspace said they only realized they lacked the requisite cloud skills during the migration. Specialist expertise is needed throughout the process of architecting, securing, and managing the migration. Yet too often the realization that this is missing happens once the project has already kicked off, meaning businesses aren’t able to accelerate the value of the cloud, something that a specialist, trusted third-party can provide. This not only increases the time-to-value of cloud programs, it can impact the end-user experience, disrupt business operations, and cause financial damage.
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Article Credit: TechRadar