Under a new pact, BT customers will get a direct connectivity to Sales’ Customer Success platform through company’s cloud connectivity service
Global communications and cloud services provider BT today said that it will provide its corporate customers with the ability to connect directly to Salesforce platform using company’s high-performance cloud connectivity service BT Cloud Connect.
Through an agreement, BT will provide a managed connection to Salesforce’s Customer Success platform, wherein company’s corporate customers will benefit of having a predictable performance based on a reliable and dedicated connectivity service. The service will be available incrementally from February 2016, first in the US and Europe, and globally thereafter.
This is second major announcement in past two weeks, where tech and IT services providers are expanding its cloud portfolios keeping in view the growing usage and dependency of Salesforce platform among enterprise customers.
Last week, Accenture announced acquisition of Netherlands based CRMWaypoint, which offers core Salesforce capabilities, to strengthen cloud offerings.
“Companies are transforming the way they connect with customers, partners and employees to thrive in today’s connected world. BT is accelerating this shift for its customers with the addition of Salesforce to its ‘Cloud of Clouds’ vision,” said Andrew Lawson, Managing Director – Salesforce, UK and Ireland. Direct and reliable access to data and applications hosted in cloud environments, such as the Salesforce Customer Success Platform, has become a critical need for many organisations.
As large corporates move more applications to the cloud they are increasingly looking for connectivity options that reduce risk but with assured performance.
According to Keith Langridge, BT Global Services’ Vice President – Network Services, organisations look to the cloud to help them manage and access vast amounts of valuable data they hold, including the crucial customer data at the core of their business.
“Our vision for a ‘Cloud of Clouds’ makes it easier for organisations to embrace the cloud by providing direct, secure and high performance connectivity to the applications hosted in the cloud. Salesforce is an organisation born of the cloud – a true pioneer of the technology – so this is an important milestone in the delivery of our vision,”said Langridge.
BT’s ‘Cloud of Clouds’vision is based on a new generation of cloud services that allow large organisations around the world to connect easily and securely to applications and data they need, independently of where they are hosted.
Company’s global network is connected to more than 200 data centres, including 48 BT-owned and operated data centres.
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