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The complexity of financial systems in the postmodern ERP era

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With businesses under pressure to operate more efficiently, the finance department must provide better insight. Here’s what that means in terms of ERP-related technology.

In this so-called postmodern ERP era, most companies are rejecting the megasuite and vendors have been rushing to meet companies’ needs. Indeed, surveying the enterprise technology landscape is akin to the taking a walk down the cereal aisle at your local supermarket — the array of choices can be both exciting and overwhelming. Luckily, better integration in certain areas is making the process easier.

When it came time for Motus LLC CEO Tim Brown to evaluate a new accounting system, he wanted one that aligned with his company’s business strategy, which revolved around creating a single customer record and connecting sales with services and finance.

“We were using Salesforce as a contact management system rather than a sales pipeline tool,” Brown said. “And we were thinking about what could we do around our service and customer care and what would become our client success management operations. I raised my hand and volunteered to run with this.”

At the same time, Brown was also evaluating different accounting systems so Motus could move on to one cloud-based accounting system that could integrate the company’s financial data with its Salesforce data. Boston-based Motus is a provider of cloud-based mobile workforce management software.

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