ERP News

Century-Old HVAC-R Distributor Upgrades to Epicor Eclipse

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Wittichen Supply Company Replaces Homegrown Solution With Industry-Specific ERP

AUSTIN, TX–(Marketwired – June 01, 2016) – Epicor Software Corporation, a global provider of industry-specific enterprise software to promote business growth, today announced Wittichen Supply Company has chosen the Epicor® Eclipse® distribution system to replace a homegrown solution and help digitalize their HVAC business.

Founded in 1914, Wittichen Supply Company is a regional distributor of air conditioning, heating, and refrigeration equipment with nearly 250 staff members in more than 25 locations throughout Alabama, Georgia, and the Florida panhandle. Wittichen is a member of the Key Wholesaler Group, a national HVAC-R purchasing cooperative.

Prior to partnering with Epicor, Wittichen relied on a “homegrown” system that was first developed in 1996 and maintained by a small IT staff at the company’s headquarters in Birmingham, Alabama. As time passed, the company began to outgrow its proprietary software and senior staff realized there was a need for a more sophisticated solution.

“We were at a crossroads,” said Charles Herring, general manager, Wittichen Supply Company. “We needed to upgrade our system to keep up with recent growth, and that was going to either involve investing in additional IT staff and resources or seeking out a modern, out-of-the-box solution. We worked with a consultant who helped us determine it was time to upgrade and, after looking at several options, we decided Eclipse would be the best choice for our organization.”

Industry-Specific Functionality Improves Business Operations

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