Autumn Release takes customer relationship management to a whole new level with enhanced Salesforce integration
London, 5th December, 2016. Artesian Solutions has launched V15 of its award winning customer engagement platform, offering users a slick new interface and enhancements to search, filtering and navigation. V15 provides marketing, sales and customer success professionals with a continuous flow of valuable insight that enriches engagement opportunities and drives competitive advantage.
But what really sets V15 apart is its enhanced Salesforce integration – ‘Opportunities’. Taking customer relationship management to a whole new level, Artesian as an extension of Salesforce enables users to augment opportunities with the latest news affecting closing deals, insights about open accounts, and real time corporate, financial and risk data to boost lead generation and workflow by appending Salesforce opportunities with accurate and up-to-date information in a click.
Speaking about the new release, Richard Clark, VP Product Management at Artesian Solutions commented: “I’m thrilled to be able to share our Autumn release and enhanced integration with Salesforce. This is the age of the customer and as such companies need to transform the way they connect and engage. Artesian and Salesforce is a compelling combination, providing our users with an exciting new way to achieve a 360° of their pipeline. Our users will be the first to uncover growth stories and news on their customers and prospects, uncover triggers and risk alerts, and identify opportunities to engage at a deeper level for improved customer success and satisfaction.”
He continues “Version 15 is a huge step forward for Artesian, it is the culmination of a tremendous amount of work behind the scenes to make our product simpler to use and more content rich. It further cements our position as a disruptive force for change in the business intelligence and customer engagement sector.”
In addition to the Salesforce integration, V15 contains many practical improvements to maintain Artesian’s usability and reliability, including simplified company search, more intuitive watch list functionality, clever new algorithms to identify syndicated news and similar articles for reduced duplication, and additional prospect filters for clients operating overseas.