Mobile technology has been around the enterprise long enough for IT professionals to gain a sense of what strategies and processes best enable mobile devices and applications to benefit the business.
This has led to the emergence of best practices for mobile technology in the enterprise. One such list comes from Enterprise Mobility Exchange (EME), an online community dedicated to helping global mobility professionals and business leaders leverage mobile technology and services.
EME presents its words of wisdom for IT decision makers as “The 10 Commandments of Enterprise Mobility.” And why not? For many IT pros (and lines-of-business leaders) who clearly see its benefits, enterprise mobile is a religion.
While there’re all important, here are the five commandments that stood out to me (though I’ll dispense with EME’s “Thou Shalt” language, as well as the faux marble tablets):
I. Approach mobility with the right strategy. This means knowing exactly what you want mobile to accomplish for your business. You might find other things along the way, but if you don’t start with a strategy that defines how mobile can benefit the business, you’ll quickly find yourself drifting and groping aimlessly.
IV. Serve the users’ needs. This probably should be commandment No. 2 (ahead of “don’t be afraid to invest” and “don’t overcomplicate mobility”). Mobile is all about enabling the user through apps. For enterprises, that means apps that make workers less frustrated and more productive. It’ll pay off in the end.
V. Get out of your bubble. Every enterprise that launches a mobile initiative has a learning curve. Benefit from the experiences of those who have gone before you to learn what works and what doesn’t. This will give you a necessary reality check and context for developing strategy.
VI. Prepare for digital transformation. If you think you can deploy a mobile program without upgrading your ancient infrastructure, you’re asking for trouble. (So get rid of Windows Server 2003!) By modernizing legacy systems, enterprises can take full advantage of the flexibility and agility that mobile technology offers.
VIII. Protect data over devices. Or just leave security up to your employees. Ha ha ha. Kidding! It’s really up to IT to protect the data that travels to and from employee mobile devices. That means going beyond mobile device management to mobile application management and network security.
You can read more about the five tips above, as well as the five other mobile “commandments,” here.