CRM Success- The Next Generation of Act! CRM Provides Smbs with the Ultimate Toolset to Accelerate Growth
Swiftpage, the provider of Act! CRM software, a leading cloud-enabled platform aimed at helping small and mid-sized businesses (SMBs) grow, announced the next generation of Act! which marries proven CRM with powerful marketing automation. The new Act! represents a significant step forward, both for Swiftpage and the broader SMB market, and is available in English in North America, the United Kingdom, Australia, and New Zealand this week.
For over 30 years, Act! has been a pioneer in the SMB market, acquiring six million users in over 100 countries, and today offers the rich functionality, unparalleled flexibility and exceptional value that enables a perfect fit for every customer.
With the addition of marketing automation technology in the latest version of Act!, Swiftpage boasts the most comprehensive platform in the Conversion and Retention space. The new Act! is purpose-built for SMBs and includes rich Customer Management, Dynamic Sales Pipeline Management, Powerful Marketing Automation, Actionable Business Insights, and Integrations with hundreds of business optimization applications.
H. John Oechsle, president and CEO of Swiftpage, said, “Just like big enterprises, in order to stay competitive, small businesses are always looking for ways to improve customer engagement, drive retention, and increase loyalty through repeat business. With the introduction of Act! Marketing Automation to the portfolio, we are now able to provide our customers with the ultimate toolset to drive business growth.”
What’s New in Act!
Powerful Marketing Automation
Act! subscribers now have access to a single integrated platform combining CRM and Marketing Automation, allowing them to optimize all the ways they communicate with prospects and customers to maximize engagement and drive business growth. Act! Marketing Automation delivers comprehensive campaign management, a visual workflow designer to map out the perfect customer journey, real-time response metrics, and a time-saving CRM workflow to align marketing and sales efforts.
Dynamic Sales Pipeline Management
Users can now manage their sales pipelines more effectively and intelligently with dynamic pipeline management tools, including an interactive sales funnel, in context KPIs, an actionable sales pipeline with drag-and-drop capabilities, and advanced filtering.
Subscriber Exclusive Enhancements
Act! delivers a number of additional valuable subscriber-exclusive enhancements driven by customers.