Many business owners understand the enterprise resource planning (ERP) software as a necessary, albeit boring, part of their daily operations. But in reality, ERP can be very exciting when you realize how it can improve every level of your enterprise.
Below are a few under used and under appreciated benefits of cloud ERP software; and what you can do to turn things around for the better.
Magnify Customer Satisfaction
Believe it or not, cloud ERP is proving to be instrumental in improving the customer experience. For example, CIOs can support a wholesale customer looking to place a large order by simultaneously checking with their stock reserves for a more accurate understanding of how long the order completion should take. Do you have enough product in stock or does this need to be pushed to manufacturing?
According to Business Computing World, companies that utilize ERP and analytics had 72 percent greater year-over-year customer rendition growth rates, compared to non-user competitors. The conclusion here is that ERP for business helps companies make customer-focused decisions based on data rather than assumptions, which does more to improve relationships than you might imagine.
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