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Greggs bakes in business change programme with SAP

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UK baker and food-to-go retailer says it has significantly advanced its business change programme with a full panoply of SAP software

Greggs, the Newcastle-based food-to-go bakery, says it has reached a major milestone in the SAP-based programme to streamline its business operations.

Tony Taylor, IT and business change director at the food retailer, said the £25m programme, dubbed Sunrise internally, said a roll-out to 1,500 outlets of the retail and forecasting element of SAP’s Business Suite on Hana was a significant step in Greggs becoming a “simpler, more integrated business, all working one way”. He added: “The ‘food-to-go’ market is very competitive, and this supports our continued growth.”

The Sunrise programme began in 2013, and is monitored at a weekly meeting presided over by chief executive Roger Whiteside, said Taylor.

Marking the “milestone”, Whiteside said in a press statement: “We have made huge progress as we transform and centralise the business. We are investing over £25m in processes and systems that will enable us to compete more effectively in the fast-moving food-on-the-go market. We have already seen substantial change throughout our estate as we simplify operations to deliver great-tasting food and a great retail experience.”

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